How long does the atelier take to reply to a commissioning enquiry?

The concierge acknowledges every written enquiry within 48 business hours and follows up with a private appointment proposal within five working days.

What information should I include when I write to the atelier?

Your full name, the occasion (bridal, red-carpet, or editorial), an approximate timeline of at least six months, and any vision references — fabric, silhouette, mood — help the atelier prepare for your first fitting.

Can I telephone the atelier directly instead of using the form?

Yes. The concierge line at +1 212 555 0174 is staffed Tuesday through Saturday, 11am to 7pm Eastern, and is answered personally in English and French.

Do you accept rush commissions under six months?

No. Atelier policy excludes rush delivery under six months; the average lead time across 2024 commissions was 11 months, which guarantees exclusivity and atelier capacity.

Where is the Manhattan atelier located?

The studio occupies 3,200 square feet at 47 West 57th Street, Suite 1204, New York, NY 10019, with private fitting suites on-site.

I.———The Atelier Correspondence

Reserve an
Atelier Appointment

A commissioning letter, not a booking form. The page below begins a private correspondence between you and our concierge. Take the time you need; we ask only that you read the four notes beside the letter before writing. Every enquiry is read by Celine herself, replied to within three working days, and held in the strictest confidence.

Atelier Celine Ricci · 47 West 57th Street, Manhattan · Established 2017

II.

Before You Write

Four facts every commissioning client is asked to consider. We publish them in advance so the first letter we exchange may be substantive, not procedural.

Eleven Months

The average lead time, from the first muslin to final hand-finishing. We do not commission gowns in under six months, and we do not rush the silhouette once it is set.

Fewer Than Eighty

We accept fewer than eighty commissions a year. In 2024, sixty-three per cent of our commissions sold out before the third fitting.

One Seamstress

Every garment is hand-cut, hand-beaded and finished by a single master seamstress. She will know your gown — and you — for the entire commission.

Three Working Days

Every letter is read by Celine and replied to within three working days. If we cannot accept your commission, you will hear that clearly and promptly.

III.

A Letter to the Concierge

Four fields, no calendar, no pricing prompt. Write what you wish; we will reply with the questions the gown asks of you.

IV.

Or, Write Directly to the Concierge

By Telephone +1 212 555 0174 Concierge, Tuesday — Saturday By Electronic Post [email protected] Replied to within three working days

In Person, by Appointment 47 West 57th Street, Suite 1204
New York, NY 10019 Private fitting suites within the 3,200 sq ft atelier

"Once we accept your commission, we remain your atelier for life. Every gown carries our lifetime alteration guarantee, honoured across our flagship partners in Paris, Milan and Dubai. And from the day we say yes, the second gown — your trousseau piece — is fitted without fee. This is not a transaction. It is the beginning of a wardrobe."

Celine Ricci, Founder & Master Couturier

Read the House Biography